Support bilkul expect kiye jaisa nahi tha
Main soch rahi thi ki support system thoda quick aur helpful hoga, par real mein wo bilkul vaise nahi nikla jaise maine socha tha. Jab bhi main call karti thi ya help maangti thi, response time bohot slow lagta tha aur explanations bhi confusing hoti thi. Training ke dauraan bhi lag raha tha ki unhone jo bataya hai wo mere doubts ko poora clear nahi kar raha hai, matlab jo maine expect kiya tha aur jo mila wo match nahi karta. Payment process mein bhi technical baatein samjhna thoda mushkil tha kyunki support ne usme utni madad nahi ki jitni main chah rahi thi. Main aise scenes mein nahi padna chah rahi thi lekin finally mujhe khud hi solutions dhundhne pade. Total milakar, outcome ye raha ki jitni ummeed thi usse support ne fulfill nahi kiya, aur mujhe lagta hai ki jo log naya product use kar rahe hain unke liye yeh support level frustrating ho sakta hai.