Support bilkul effective nahi laga mujhe
Maine software use karte waqt kai baar support ke liye call kiya, lekin response itna slow tha ki frustration badh gayi thi. Har baar jab main dialer ya database feature mein koi problem samjhaane ki koshish kar raha tha, mujhe lagta tha ki saamne wali team pura dhyan nahi de rahi thi. Onboarding mein bhi toh patience rakhna tha, par jo mein expect kar raha tha, wo bilkul nahi mila. Training sessions bhi mujhe confusing lage kyunki unmein koi logical sequence nahi tha. Invoices aur payment process ke baare mein bhi baar-baar clarification mangni padi, par clear jawab milna bahut rare tha. Automatic updates ke baad toh system thoda aur slow ho gaya, aur fauran help lene ki jab cry kiya toh support unavailable tha. I honestly feel ki ye support system mera time waste kar raha tha, aur main better alternative dhoondh raha hoon. Ye mera clear verdict hai ki support se main bilkul satisfied nahi ho paya.