Support bilkul different tha, expected tha better help
Maine pehle bhi aise software use kiye the jahan support fast aur helpful hota tha, lekin WFHI ka experience us se bilkul alag raha. Jab main help maangi, toh mujhe lagta tha ki unko meri problem samajh nahi aayi ya phir jawab dene mein delays the. Dialer aur database dono mein jab issues aaye, toh support ka response as expected nahi mila. Payment and invoicing process bhi thoda complicated laga, jiske wajah se confusion badh gaya. Mera expectation tha ki support ka process structured aur smooth hoga, par yeh alag tha. Koi prompt solution nahi mila, bas baar-baar same baat repeat karne padti thi. Yeh sab mila kar mera overall use karna frustrating bana, isliye main satisfied nahi hoon. Ye experience mujhe surprise kar gaya kyunki maine pehle better support dekha tha.