1 out of 51 of 5Verified purchaseSupport and communication
Support bilkul bhi help nahi karta tha, din bhar pareshaan raha
Main sochta tha ki agar kabhi technical issue aayega toh support team help karegi, par mera experience kuch alag raha. Roz roz call karne ke baad bhi kisi ne meri problem ko proper samajhne ki koshish nahi ki. Mujhe baar baar wahi baatein repeat karni padti thi aur har din thoda frustration badhta gaya. Automatic updates ke wajah se bhi kabhi kabhi system crash hota tha, jo support ko batane pe bhi koi action nahi liya gaya. Training ke baad bhi clarity nahi mili ki main apne workflow mein kin problems ko kaise handle karoon. Billing aur invoicing mein confusion aaya aur jab support ko call kiya toh response late aaya. Main ya dost ko kahunga ki yeh system mere liye chal nahi paaya, bahut hi disappointing rahi ye safar.