Support bhi theek thaak tha, par pehle jaisa feel nahi raha
Support aur communication ke mamle mein mujhe major disappointment hui. Pehle maine jo systems use kiye the, unme response time jyaada fast tha aur communication clearly hota tha. Yahan jo telephonic support hai, usmein kabhi kabhi delay tha jo frustrating tha. Focused assistance milti thi lekin itni professional lagti nahi thi jaise main expect karti thi. Positive baat ye hai ki support team genuinely koshish karti hai problems solve karne ki, aur training sessions mein communication clear hai, par real-time queries ka response itna fast nahi aata. Billing related queries discuss karne mein thoda hassle hua, kyunki payment aur invoicing process pe clarity kam thi. So overall, main ye kahungi ki support thik-thak hai but pehle kiya hua experience thoda superior tha, toh mujhe thoda disappointment zaroor hua.