Support better than before, but still some room
I found WFHI support to be notably better than what I had used previously. Their responses were more thorough and they offered a more personalised touch during calls. The telephonic support felt patient and knowledgeable, which helped ease my concerns during the onboarding phase. Compared to past experiences where I felt rushed or given generic answers, here I felt genuinely assisted. However, the one downside was that the waiting time on some calls was slightly longer than I expected, reducing the overall efficiency a bit. Also, while the training was useful, the software updates sometimes introduced unexpected UI changes that required additional support. Even so, I appreciate the overall approach which balanced technical precision with a human element. That gave me enough confidence to continue exploring the platform.