Support basically works well
Using the support for a few weeks now, I've found the everyday communication quite reliable. Initially, there was a bit of a learning curve figuring out how to best reach them, but once that was clear, responses came through pretty quickly and accurately. The people on the phone were patient, and the guidance helped me troubleshoot minor issues without much hassle. They also kept me updated about automatic updates and improvements to the software which helped me stay ahead. Overall, while not perfect, the daily interaction with support has been smooth and practical. It’s a relief to know that if I hit a snag, their team is ready to assist consistently. So my verdict would be that the support performs well enough during the routine flow of work.