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WFHI review

Support Baithak Thodi Mixed Thi, Par Roz Ka Kaam Toh Chalta Raha

3 out of 53 of 5Unverified experienceSupport and communication

Support Baithak Thodi Mixed Thi, Par Roz Ka Kaam Toh Chalta Raha

Maine support ki service thodi mixed paayi jab roz ke dincharaya mein use karta raha. Shuruaat mein response time better laga, lekin jaise jaise time guzra, kabhi kabhi support thoda dheema pad jaata tha, aur solve hone mein zyada der lagti thi. Lekin phir bhi, regular calls se jo main karne ki koshish kar rahi thi, dialer aur database features ke baare mein, unme kaafi madad mili support team se. Unke explanations sometimes thode complicated lagte the, par fir bhi woh samjhaane ki koshish karte rahe bina bore kiye. Telephonic assistance jis tarah se lagaataar consistent tariqe se aate rahe, usse main thodi reassurance feel kar rahi thi ki support available hai jab bhi zarurat padi. Payment and invoicing ke process me bhi koi badi dikkat nahi aayi, bas ek baar thoda confusion thi due date ko lekar, jiske baad sab clear ho gaya. Overall, day to day workflow mein support ne jo role play kiya, use karke mujhe laga ki main kaafi connected hoon apne tasks ke saath, even though occasional delays the.

Sanchita SainiGoa, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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