Support badiya hai, but ek chiz miss hui
Main kahunga ke tum logon ki support system kaafi acha tha. Jab main pehli baar contact kiya, mujhe laga ki main confuse ho gaya hoon, par tumhari team ne patiently meri sari queries ka jawab diya. Dialer aur calling tool ke issues ko samajhne me bhi madad mili. Jo training sessions diye they, usse main confident feel kar raha tha ki main software ko acche se use kar sakta hoon. Lekin agar ek chiz kehna ho, toh mujhe lagta hai ki thoda aur real-time help hona chahiye tha during onboarding. Kahi baar jab kuch technical glitches aaye, toh response delayed tha, jo thoda frustrating tha. Mera matlab hai, tum logo ne bahut accha kaam kiya, par agar fast telephonic support available hota jaise main soch raha tha, toh overall experience aur better ban sakta tha. Main ye cheez expect karta tha. Iske alawa, database feature aur automatic updates ke baare main bhi poori jankari mila, aur ye sab kaafi smooth raha. Tum log kaafi helpful the, bas timing pe thoda aur dikkat thi support ke liye.