Support bada practical hai, par har kisi ke liye nahi
Support experience thoda mixed raha mera. Mujhe laga tha ki telephonic support pe zyada personal attention milegi, par yahan mainly procedure follow karwaya jata tha, jo mere pehle ke experiences se kaafi alag tha. Jo log aise cases mein patience rakh sakte hain aur jinko basic issue solve karna hota hai, unke liye ye support kaafi theek hai. Lekin agar aapko koi complex query ho ya turant help chahiye, toh shayad ye system ideal nahi hoga. Training sessions bhi detailed thay, par uss samay tak jab mujhe mujhe woh chahiye tha tab thoda slow response mila. Software se related queries ke liye fir bhi instructions clear hain, par kabhi kabhi lagta tha ki thoda aur human touch hona chahiye feedback process mein. Mujhe database ke integration mein thoda confusion bhi raha, jiska support mein solution mujhe mil gaya, lekin usme kaafi time laga. Total mila ke, ye support un logon ke liye fit hai jo documents padna prefer karte hain, nahi toh shayad aapko patience chahiye.