4 out of 54 of 5Verified customerSupport and communication
Support average, improvement zaroori hai
Compared to other platforms I've used, WFHI's telephonic support is somewhat helpful but not exceptional. The team responds relatively quickly, which is good, but sometimes the assistance feels generic and not tailored to my specific queries. Pehle jahan se training li thi, wahan ka support zyada proactive tha aur issues jaldi solve kar diya karte the. WFHI support ne mujhe patience rakhne ko kaha, which is acceptable, but I expected more detailed guidance. Billing and invoicing processes were clear and worked well, which was appreciated, but for support, there is definitely room for better efficiency and responsiveness.