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WFHI review

Support available tha, par thoda zyada self-effort chahiye tha

4 out of 54 of 5Unverified experienceSupport and communication

Support available tha, par thoda zyada self-effort chahiye tha

Mujhe training aur software use karne mein thoda work khud se karna pada, support team kabhi kabhi available hoti thi magar poora solution milna asaan nahi tha. Jo dialer aur database features hain unke detailed workings mujhe thode complicated lage, toh main khud research karne lagi. Automatic updates timely aate hain lekin unke saath nayi changes kaafi explain nahi hoti, jo mujhe thoda confusing lagti thi. Payment aur invoice process samajhn mein theek tha, isme zyada pareshaani nahi hui. Overall support system made it possible to keep going, par full hands-on guidance toh nahi mili. Shayad agar thoda aur proactive help milti toh workflow aur smooth hota. Itna kehna chahungi ki main itni support ke bawajood kaam karti rahi, bas thoda zyada clarity chahiye thi.

Kirti BhaveUttar Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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