4 out of 54 of 5Unverified experienceSupport and communication
Support available in working hours only
I found that the telephonic support was limited to standard business hours, which aligned reasonably well with when I work. This means I could typically get help during those times but had to wait if there was an issue outside these hours. The support responses were generally straightforward and resolved queries without unnecessary delays. Communication frequency matched my availability well enough, though extended availability would be preferable. Overall, the support system works within its defined window without surprises or disappointments.