1 out of 51 of 5Verified customerSales and pre-purchase
Support aur samajh dono missing theek time pe
Mujhe laga tha ki sign-up process mein help milegi, par asli mein zyada assistance nahi mili during onboarding. Software ke features samajhne mein thoda time laga and jab support ko phone kiya, toh response late mila. Training session theek tha, par jis tarah ka guidance chahiye tha, woh nahi mila. Payment clear karne mein bhi thoda confusion hua without proper follow-up. Agli baar jab sign-up karungi, toh shayad mujhe phir se dusri taraf se support lena padega kyunki yahan expectations poori nahi hui. Overall, software theek tha, par onboarding mein jo madad honi chahiye thi, voh missing thi.