Support aur labels samajhne mein itni mehnat lagi, fir bhi thoda confusing tha
Bhai, support system ko samajhna ek effort wala kaam tha, matlab words aur labels jo software mein diye gaye, woh usually mujhe lean on karte hue bhi thoda unclear lage. Jab main dialer ya database ki settings ko adjust kar raha tha, toh kabhi labels ka matlab hi samajh mein nahi aaya. Support team ki baat karun toh woh encourage karne waale the, par mujhe lagta hai ki wo basic terms ka use thoda aur simple kar sakte hain. Call karne par samajhta tha ki wo mujhe bina technical jargon ke bataenge, par phir bhi kai baar main wapas jake manual dekhna padta tha. Ye jo confusion tha, usko clear karne mein kaafi time gaya aur phir bhi perfect clarity nahi mili. Thoda repetitive questions puchne pade, par ye bhi thoda frustrating tha ki labels aur instructions hi itne convoluted kyun the. Overall, lagta hai ki support team acchi koshish kar rahi thi, lekin wording aur labels ko easy banana zaruri hai.