2 out of 52 of 5Verified customerSupport and communication
Support aur labels kaafi confusing the
Mujhe laga support system thoda confusing tha, kyunki jo labels diye gaye woh baahar se logically clear nahi lagte the. Kabhi kabhi main confused ho jati thi ki kis category me apni problem dalun, aur uske baad bhi jo responses aaye woh direct question ko address nahi karte the. Mujhe lagta hai yeh chhoti si cheez hai, par jab main baar baar support ko contact karti, toh lagta ki baar-baar same baat dohra rahi hoon. Ye process initially theek tha, par thodi der baad frustrating lagne laga. Labels aur wording clear hone chahiye the, tab toh main jaldi apna kaam kar paati. Bas ek baar fir se vahaan effort dena chahiye taki users ko confusion na ho, yeh mera simple verdict hai.