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WFHI review

Support aur handling issues mein important cheezein missing thi

2 out of 52 of 5Verified customerSales and pre-purchase

Support aur handling issues mein important cheezein missing thi

Kuch aspects mujhe achhe lage lekin overall sales aur pre-purchase experience kuch khaas nahi tha, especially jab problems aayi toh. Pehla problem tha ki jab mujhe technical help chahiye thi, toh timely aur effective assistance nahi mili. Support se baat karne mein anticipated professional approach absent thi; sawalon ke jawab adhoore dete aur follow-up slow tha. Dusra nuqsan tha ki agar sign-up process mein koi mistake hoti toh usko fix karne ka clear mechanism nahi tha. Payment aur invoicing system manageable tha, lekin jab issues aaye toh unko quickly solve karne ka arrangement nahi tha. Jo information mujhe di gayi thi wo expected clear nahi thi, jis wajah se decisions lena mushkil hua. Overall, system kaafi basic level par theek-thak chal sakta hai, par jab errors ya complications aate hain toh wo miss hote hain jinke bina smoother pre-purchase experience impossible hai. Is wajah se main recommend karna thoda hesitate karunga.

Prashant SarafLakshadweep, IndiaExperience: Published:
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