Support aur communication theek nahi the
Mujhe laga tha ki jab main sign up karungi aur training start karungi toh support zyada helpful milega, par zyadatar mujhe apne aap sab kuch discover karna pada. Jab main dialer use kar rahi thi ya database feature samajh rahi thi, toh koi clear guidance nahi mili jo mujhe easily sahi tarike se chalana samjha sake. Kabhi-kabhi lagta tha ki training material thoda vague hai aur support team se communication thoda delayed hota tha. Telephonic support mila tha, but woh bhi bahut baar mujhe soche samjhe bina rehna padta tha ki kya karoon. Payment process bhi thoda confusing tha initially, par usmein kam se kam invoices clear the. Overall, mujhe lagta hai ki yeh experience thoda better ho sakta tha agar mere sawalon ka timely jawab milta aur onboarding flow smooth hota.