3 out of 53 of 5Unverified experienceSupport and communication
Support aur communication theek hai, kuch labels clear nahi
WFHI ki support team se baat karna aasaan tha aur unhone apna best diya queries solve karne mein. Lekin software ke andar labels aur terminology kuch confusing lage. Jaise ki dialer ke kuch buttons ke naam clear nahi the, jis wajah se thoda waqt laga unka use samajhne mein. Training mein bhi kuch terms aise the jo aam user ke liye simple nahi the, lekin overall ye cheezein kaam chalane layak thi. Jo basic kaam hain, unmein zyada dikkat nahi aayi, aur communication ke zariye problems ko samjhaaya gaya. Verdict simple hai: support helpful hai, par communication mein thoda aur clarity ki zarurat hai. Agar aap thoda experience rakhte ho remote tools ke saath toh mushkil kam hogi, warna thoda dull feel kar sakta hai.