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WFHI review

Support aur communication poor laga, frustration zyada tha

2 out of 52 of 5Verified customerSupport and communication

Support aur communication poor laga, frustration zyada tha

Support system se mera experience kuch khaas acha nahi raha. Bahut jyada cheezein khud hi samajhni padi aur documentation adhura laga. Jab basic issues hote toh response milta tha, par complex queries par wait lag jata tha. Call se support lene mein time zyada lagta hai aur assistance often incomplete rehti thi. Ye poora process frustrating tha. Updates ke baad bhi software mein kuch bugs the jinhe solve karne main zyada madad nahi mili. Training material bhi sometimes confusing tha, jiski wajah se mujhe karna padh raha tha zyada self-study. Communication faltoo delayed ya irrelevant lagti thi, jiski wajah se frustration badhta raha. Overall mujhe lagta hai ki process smooth hona chahiye tha, par pura system thoda amateurish aur reliant hai khud seekhne par. Agar support thoda proactive aur quick hota toh problem kam hoti. Yeh poora system ek tarah se exhausting experience tha, jisme coordinator ka yogdan bahut kam laga.

Ameya SharmaGujarat, IndiaExperience: Published:
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