Support aur communication mein mila mixed feedback
Shuru karne mein support kaafi prompt lag raha tha, par dheere dheere wo level ka confidence kam hone laga. Telephonic support wale response thode generic aur kabhi kabhi samajhne mein mushkil waale the. Jo training aur onboarding process tha, wo kuch cases mein thoda unclear laga, jisme mujhe khud search karna pada solutions ke liye. Database feature mein data organize karna theek tha, par software ke baar baar update se kuch naye bugs bhi aaye. Payment process straightforward tha, par call-back lene mein thodi delay rahi jiski wajah se overall trust marginally kam hua. Mera overall impression ye hai ki software functional hai, par support aur communication ka system improve karna chahiye taki confidence banaye rakha ja sake. Main zyada hopeful nahi tha, par kuch cheezein theek thi, utna hi keh sakta hoon.