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WFHI review

Support aur communication mein kaafi mehnat lagi

2 out of 52 of 5Verified customerSupport and communication

Support aur communication mein kaafi mehnat lagi

Mujhe laga support team se baat karna aasaan hoga, par hours ke hisaab se support available hona kaafi mushkil raha. Jab main ready tha call karne ke liye, tab ya toh busy tha ya phir delay hota. Dialer ki settings ko bhi samajhne mein time laga, lekin jab ek baar samajh aaya toh woh theek kaam karta tha. Database feature thoda limited laga meri working hours ko suit karne mein. Lekin ek achhi baat yeh thi ki automatic updates apne aap chal gaye bina mere intervention ke, isse software updated rehta tha. Invoice aur payment process sahi tha, confusion nahi hua usme. Overall, mujhe laga support mein mismatch raha mera kaam ke timings aur unke hours ke beech. Calls karna aur help lene ka koshish karte waqt frustration hua, par software ki functionalities mein kuch consistency thi. Agar support team thoda flexible hoti time mein toh shayad behtar hota.

Mohit SinhaManipur, IndiaExperience: Published:
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