Support aur communication mein bharosa nahi bana
Maine WFHI ke support ko contact kiya jab mujhe signing up ke baad software ki database aur dialer features ko setup karne mein problem aayi thi. Pehle toh support team ne quick response diya, par mujhe unke jawaab thode confusing lage. Maine bataya ki mujhe technical steps samajh nahi aa rahe, lekin woh baar-baar wahi basic instructions dete rahe. Baad mein maine unhe call kiya, magar lagta tha ki person meri problem ko achhi tarah nahi samajh raha hai, kyunki woh baar-baar repeat karte rahe standard procedures phone pe. Dialer tool theek se kaam nahi kar raha tha, lekin support ne koi technical fix immediately provide nahi kiya. Kuch samay baad mujhe laga ki shayad mera case complex hai, par mujhe aisa reassurance nahi mila ki main aage chal kar problems se confident rahungi. Training sessions achhe the, par support experience ne mujhe thoda doubt diya ki main agle baar bhi jab issue aaye toh mujhe result milega ki nahi. Overall, main kahungi ki support kaam ke dauraan consistent nahi raha aur mujhe laga ki communication mein better clarity honi chahiye thi.