Support aur communication ke liye thoda time aur effort lagana pada
Maine WFHI ke software ko use karne ke liye support se help lene ki koshish ki, lekin hours thode alag the mere kaam ke time zone se. Pehle mujhe sochna pada ki call karu toh ya toh din ke shuruat mein ya raat ko karu jab main apna kaam shuru ya khatam kar rahi thi. Jab bhi support call kiya toh pehle kuch der wait karna padta tha jo thoda frustrating tha, par response wale log koshish karte the help karne ki. Dialer aur database use karte waqt bhi kabhi kabhi lagta tha ki agar support available rahe jaise mera kaam chal raha hai toh zyada smooth hota. Onboarding ke doraan sign-up aur payment process acha tha, easy samajhne wala, par ongoing communication mein thoda gap raha. Ye bhi dekha ki automatic updates se software thodi der ke liye confuse kar deta tha mujhe jab tak manual check nahi karta tha. Overall thoda zyada effort aur samay lagta hai support aur communication mein, par system kaafi useful lagta hai.