3 out of 53 of 5Verified purchaseSupport and communication
Support aur communication ka pura process thoda thaka dene wala tha
Support team ko baar baar contact karna pada kyunki kuch basic queries samajhne mein unko time lagta tha. Pehle to socha shayad mere taraf problem hai, par jab kai baar same baat repeat karni padhi, toh umeed kam ho gayi thi. Jo response mila woh theek tha, lekin kabhi kabhi lagta thi ki urgencies par focus nahi hai. Communication mein delays aur misunderstandings mujhe thak chuke tha. Training ke baad bhi questions rahe, aur har baar same details dena padta tha. Haan, jo log samay de rahe the woh polite the, lekin responsiveness mein improvement honi chahiye. Agar quick aur clear communication ho, toh experience zyada smooth hota. Filhaal, poora system slow lag raha hai mujhe.