3 out of 53 of 5Verified purchaseSupport and communication
Support aur communication: Jo expect kiya, wo thoda alag mila
Support team se baat karne ka experience thoda mixed tha. Pehle mujhe lag raha tha ki step-by-step instructions milenge, par wo thoda scattered lage. Jab main training order ke baare mein pooch rahi thi, unhone ek point pe mujhe bola ek tarah se, phir call dialer setup ke waqt kuch alag steps suggest kiye. Mujhe lagta tha ki agar ordering of steps thoda zyada logical hota, toh confusion nahi hota. Lekin support team ne telephonic help toh timely di, bas thoda thoda repeat karna pada kuch baar. Kabhi kabhi mujhe lagta tha ki basics explain karna chahiye pehle, par yeh cheeze mix ho gayi thi. So, haan, overall helpful to thi par expectations ke hisaab se thoda inconsistent laga mujhe.