2 out of 52 of 5Verified customerSales and pre-purchase
Support aur clarity dono kuch missing tha
Mujhe lagta hai ki WFHI ke sales aur pre-purchase process mein thodi transparency aur help missing thi. Jab main software ke baare mein sawal puchti thi, toh jawab quite generic mile, jo meri doubts ko clear nahi kar paya. Training sessions theek the, par woh bhi kaafi basic the aur mere liye zyada useful nahi the, is wajah se mujhe laga ki agle time mujhe zaroorat padegi phir se help lene ki. Dialer aur database features ko samajhna thoda confusing tha bina proper guidance ke. Onboarding ka flow bhi thoda complicated laga, jo mujhe frustrate karta raha. Payment aur invoicing system simple tha, usme koi shikayat nahi thi, bas overall support aur detailed guidance missing tha jiske bina main agle time bhi chalungi toh doubt zaroor banega.