support answered quickly but i still had to figure most things myself
Support was quick to answer the calls which was one good thing but honestly, the rest was quite exhausting. I had to spend a lot of time trying to understand the system by myself, explanations didn’t cover everything in detail. It felt like they expected you to already know most stuff or just find it out on your own. This left me pretty tired as I had to repeat what I already explained earlier during the call, almost like talking to a wall. Good that at least I could reach them by phone easily, but help beyond that wasn’t strong. Definitely felt like a struggle on my end more than real assistance from their side.