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WFHI review

Support and self-help: thoda acha, thoda bekar

2 out of 52 of 5Unverified experienceSupport and communication

Support and self-help: thoda acha, thoda bekar

Honestly, main itna help expect nahi karti thi support se, par jitna mila aur jitna khud experience mila, dono milake thoda mix hai. Support wale call pe kuch baate clear kar dete hain, but zyadatar time mujhe apni taraf se kaafi cheezein samajh ke hi chalani padti hain. Training materials thode basic hain, aur jab complex problems aati hain toh lagta hai jaise woh waha nahi hain. Par database aur dialer ke basic setup mein support useful tha jo fast response karta tha. Mujhe lagta hai ke agar mein nayi hoon toh thoda struggle ho sakta hai. Par at least kuch cheezein khud try karne pe clear ho jati hain. Mujhe lagta hai support thoda inconsistent hai — kabhi milta hai toh acha, kabhi bina zyada madad ke chhod deta hai. Toh overall, thodi help hoti hai par jyadatar khud ka effort bhi chahiye hota hai.

Mitali PanickerMadhya Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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