Support and communication took reasonable effort
The support team was generally helpful when I reached out, though understanding their terminology sometimes required a second look. The labels on the interface were mostly clear, but occasionally I found myself wondering if a button or link did exactly what its name suggested. They have put effort into making the language intuitive, yet a couple of terms could have been more straightforward to reduce confusion. Despite these small hitches, I found it fairly easy to navigate through the help resources after a little practice. When calling support, the instructions were communicated clearly, which made troubleshooting smoother than I expected. Overall, the communication was effective though not completely foolproof. Their team responded with patience, which I appreciate, especially when the technical details were a bit dense. I think a bit more consistency in label naming would save everyone some time. Still, given the complexity of the software, the learning curve felt manageable with their assistance. So, the effort it took was certainly reasonable and overall positive.