3 out of 53 of 5Unverified experienceSupport and communication
Support and communication: steady but not super quick
The support team was reasonably responsive whenever I had questions about the training or the software features. Telephonic support was available and did help me resolve some issues. However, sometimes responses took a bit longer than I hoped, which slowed down my progress, especially during the invoicing and payment process. The priority assistance worked okay, but there were moments when I felt stuck without immediate help. Overall, the communication felt functional—good enough to get things done but not particularly proactive or speedy. It did the job when needed, but I wouldn’t call it exceptional.