Support and communication setup verdict
The setup process seemed uneven between the initial steps and later use. The first-time setup was somewhat okay; the system guided me through signing up, invoicing, and payment fine enough. However, ongoing support and telephonic assistance felt lacking over time; I had to repeat explanations and wait for responses which was frustrating. Call response times were inconsistent, and updates did not always seem to improve my experience. It felt like after the first setup, there was minimal proactive support to keep things running smoothly. This led me to give a rather low rating since continual assistance was expected but not reliably delivered. The only good part was the clear training and onboarding process, some of which was useful during that initial phase.