3 out of 53 of 5Verified customerSupport and communication
Support and communication - overall theek tha
Day to day software use karte waqt support kaafi average laga mujhe. Jab software pe call center ka dialer use kar rahi thi, toh kabhi kabhi lagta tha ki connectivity stable nahi hai, aur calls drop hone lagti thi. Maine support ko bataya toh response mila par kabhi kabhi wait time zyada lagta tha. Lekin dusri taraf, jo telephonic support thi, wo generally polite aur patient thi jo main appreciate karti thi. Software updates bar-bar aate rahe, aur un updates ke baad software zyada reliable lagne laga. Database feature thoda slow to load hota hai kabhi kabhi, par training sessions mein jo clarity mili thi, wo madad karti thi overall. Toh main kahungi ki day to day use mein software aur support dono kaafi mixed experience de rahe hain.