5 out of 55 of 5Verified purchaseSupport and communication
Support and communication matched my setup expectations
I went into WFHI expecting a decent setup experience with support available to assist as needed. The setup involved some onetime configurations including the dialer and database integration. Throughout the process, telephonic support was straightforward and consistent, responding directly to my queries without overpromising. Ongoing communication about automatic updates kept me informed. While there wasn’t much fluff or overenthusiasm in interactions, I found the level of support matched what I expected from such a service provider. Invoicing and payment were handled without surprises which further supported my confidence in the service consistency.