Support and communication did not help
My experience with the telephonic support and overall communication was quite disappointing. From the start, most of the setup steps I had to figure out by myself without much guidance, which was frustrating since I expected better assistance. The training materials were not very clear, providing only a surface-level understanding, and the automatic updates seemed to introduce changes without proper notification. While the invoicing and payment process worked without any glitches, the lack of responsive support made balancing the calling tools and database features more challenging. I was hoping for a more collaborative approach to problem-solving but ended up spending a lot of time troubleshooting on my own. In summary, despite having access to useful software components, the minimal support seriously hindered my ability to use the platform effectively.