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WFHI review

Support achha tha, phir bhi future help chahiye hogi

4 out of 54 of 5Verified customerSupport and communication

Support achha tha, phir bhi future help chahiye hogi

Maine support team se jo help li training aur onboarding ke dauran, wo kaafi useful rahi, aur main ye kahunga ke aage bhi mujhe kabhi zaroorat padegi toh main unke paas wapas jaunga. Kyunki initial help mein mujhe dialer problems ke saath assistance mili, aur unhone patiently meri queries samjhai, mujhe laga ki company ke communication tools effective hain. Par kuch cheezein jo complex lagen, unko samajhne mein mujhe waqt laga, isliye maine socha ki future mein shayad phir se support lene pade. Specially database features mein jab update ya synchronization ki baat aayi, toh mujhe direct help ki zaroorat thi jo mil gayi. Payment aur invoicing process se main puri tarah satisfied raha, usme koi issue nahi hua. Lekin, overall workflow mein jo continuous changes hote hain, unke saath cope karne ke liye mujhe confident nahi lagta bina occasional support ke. Isliye mera verdict simple hai: support system acha hai aur main use karta rahunga, aur aage bhi jab zaroorat hogi tab consult karunga.

Parth DasguptaTamil Nadu, IndiaExperience: Published:
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