Support achha tha, par working hours ke bahar mushkil thi baat
Main yeh baar baar repeat kar rahi hoon ki support system generally theek tha, especially jab main apne normal working hours ke dauran call karti thi. Unhone timely help di aur queries samajh ke solutions diye. Lekin jab mera kaam kabhi late shaam ya early morning mein chala to support available hone mein problem hoti thi. Shayad unka staffing limited hai ya woh standard Indian office hours se thode upar operate kar rahe hain. Is wajah se kabhi-kabhi delay hota tha kisi problem ke response mein, jo mere liye frustrating tha because mujhe apna kaam time pe karna hota hai. Dusri taraf, unka training and software updates ka time schedule thoda flexible tha, jisse kaafi madad mili. Lekin actual communication aur support ka timing mere liye perfect fit nahi tha. Isliye main bolungi ki positives aur negatives dono hain, and I hope woh apne support hours thoda aur broaden karenge tak ki zyda log comfortably use kar saken.