4 out of 54 of 5Verified customerSupport and communication
Support achha tha par wait thodi zyada huyi
Support team se baat karna kaafi acha experience tha overall, especially jab mujhe technical issues ke baare mein samajhna tha. They took the time to explain things clearly and didn’t rush the calls, jo mujhe acha laga. Lekin baar baar mujhe apna problem dobara batana padta tha, kyunki har baar ek naya agent milta tha. Yeh thoda frustrating tha, par wo log patiently sunte the har baar, isliye tension nahi hui. Waiting time bhi kabhi kabhi thoda zyada tha, jo main expect nahi karta tha. Dialer aur database ke features ke baare mein poora samajhne mein support ne madad toh ki, par processing thoda slow lag raha tha. I wish ki support thoda zyada integrated hota, par overall, communication warm tha aur problem solve karne mein madad mili.