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WFHI review

Support achha tha par thoda zyada khud try karna padta tha

4 out of 54 of 5Unverified experienceSupport and communication

Support achha tha par thoda zyada khud try karna padta tha

WFHI ke support team se mujhe jo interaction mila, wo overall theek tha, but mere liye thoda aur guidance ki zaroorat thi. Jo initial training di gayi thi usse basic cheezein setup karna easy hua, jaise database mein contacts add karna aur dialer ka use samajhna. Lekin jab software ke kuch updates aaye, toh mujhe pata nahi tha ki kaise unko smoothly implement karun, aur support se jab contact kiya toh responses sahi the, lekin thoda late bhi aaye. Is baat ne thoda frustration badhaya kyunki kabhi-kabhi khud troubleshoot karna padta tha jo time-consuming tha. Mujhe lagta hai agar unka setup guide ya FAQ section thoda zyada detailed hota, toh main zyada independent feel karta bina itni help ke. Matlab support accha tha, par missing guidance ne kabhi-kabhi process ko confuse kar diya. Fir bhi, unka telephonic support courteous tha aur asli me madad karne wali thi.

Abhijit IyerMeghalaya, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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