Support achha tha par thoda zyada baar baar repeat karwana pada
Maine jab support team se contact kiya tha toh generally unka response time achha tha aur baat karne mein bhi professional the. Lekin ek baar mujhe lag raha tha ki main apni baat ko baar baar repeat kar rahi hoon, kyunki shayad woh poora context samajh nahi paaye. Dialer aur calling tools ko lekar bhi support se poocha, to wahan bhi thoda clarification lene ke liye mujhe do-teen baar contact karna pada. Yeh thoda inconvenient tha khaaskar jab main busy hoti hoon. Trainings main useful thi aur software ke automatic updates ne generally issues fix kar diye, par jab mujhe urgent support chahiye tha toh wo thoda delay tha. Invoice aur payment process ke time pe koi problem nahi aun, lekin support system mein waiting time agar thoda kam hota toh perfect hota. Database feature se mujhe kaafi achha experience raha, usme koi dikkat nahi thi. Overall, main satisfied hoon, bas thoda patience aur understanding ki zaroorat hoti jab queries handle ho.