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Support achha tha, par thoda self-help bhi karna para

3 out of 53 of 5Unverified experienceSupport and communication

Support achha tha, par thoda self-help bhi karna para

Yaar main bataun toh support toh theek tha, par jab kabhi issue aata, prevent karna thoda mushkil hota tha. Software mein training material kaafi useful tha, but jab baat aayi kisi problem ko solve karne ki, toh kai baar mujhe khud dekhna padta ki kya karna hai. Dialer use karte waqt aur database handle karte waqt kabhi kabhi jo step-by-step guide nahi thi, toh thoda frustration tha. Phone pe jab support se baat karta tha, toh response milta tha, lekin kabhi kabhi unki timing mere kaam ke hisaab se match nahi karti thi. Matlab, overall, software acchha hai aur jitne tools diye hain, wo kaam ke hain, par bina apne effort ke bohot zyada help nahi milti. Matlab good and bad dono hain yaar, training aur software straightforward tha but bigger problems mein resolution thoda slow tha. Bas yehi problem hai, warna main aur support ka experience acha hi laga.

Ameya ThakurMadhya Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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