Support achha tha par labels confusing bhi the
Yaar, main support se baat karne ki koshish kar rahi thi aur ek side mein toh sab kuch theek tha, poora dialer aur calling tools samajh aaye, par doosri taraf jo labels aur messages the, woh mujhe thode ajeeb lage. Kabhi-kabhi aise lafz use hote hain jo clearly explain nahi karte ki next step kya hai. Matlab, main soch rahi thi ki I’ll just press that button aur sab ho jayega, par phir pata chala ki woh alag function karta tha. Dusri baat, phone pe jo customer care ka support tha, woh mujhe helpful laga, responsiveness bhi theek thi. Lekin mujhe lagta hai ki if instructions aur labels thoda simple hota toh main zyada easily samajh pati. Bas thodi clarity chahiye hoti, varna software features toh theek hain par communication side se thoda confusing tha mera experience.