Skip to main content

WFHI review

Support achha tha, par kuch clarity missing thi

5 out of 55 of 5Unverified experienceSupport and communication

Support achha tha, par kuch clarity missing thi

Mujhe lagta hai support ke liye fir se contact karna padega agle baar bhi, kyunki jab main unka software setup kar rahi thi toh thodi confusion hui thi. Pehle, main unki training ko follow kar rahi thi, but jaise dialer ke kuch functionalities samajhne mein time lag gaya. Phir phone pe help line pe baat ki, unka telephonic support bahut patient tha, par mein feel kar rahi thi ki thoda aur step-by-step guidance mil sakta tha taaki jaldi samajh aa jaye. Database feature ke integration mein bhi kuch chhote issues the, jo turant resolve nahi hue. Automatic updates toh smooth chal rahe hain, par updates ke baad bhi thodi glitches in calling tools nazar aaye. Overall, experience positive hai, support team mutually cooperative thi; bas shayad agar onboarding ke dauran thoda aur detail mein process samjhaya jata toh better hota. Toh haan, next time help chahiye hogi mujhe, especially jab naye features aayenge ya kisi specific problem par jaane ka time hoga. Invoicing and payment process bilkul simple tha, as expected. Toh main definitely recommend karungi yeh product, par expect karungi ki mujhe phir bhi kabhi support team ko yaad karna padega.

Kashish SodhiKarnataka, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy