4 out of 54 of 5Verified purchaseSupport and communication
Support achha tha par explanation thodi adhuri lagi
Maine jab WFHI ki support team se baat ki, toh generally unka response time theek tha aur unhone kaafi patiently meri queries suni. Dialer aur database ke baare mein jo questions the, unka jawab mila, par kuch explanations adhure lage. Matlab, mujhe laga ki jab woh software ke features samjha rahe the toh wo technical terms mein itna detail mein gaye ki mere liye samajhna thoda mushkil tha. Mai chahta tha ki wo thoda simple language mein zyada clear tarike se batate, taaki mujhe jyada baar support ke liye phone karna na pade. Overall, communication decent thi, aur unka intent samajhne layak tha, bas thodi aur clarity ki zarurat thi taaki main khud bhi easily software ka istemal kar sakun bina baar baar poochne ke.