Support achha tha par dikkat bhi kaafi mili
Maine support se contact kiya jab mujhe software setup mein dikkat aayi. Unka response time theek tha, fast milta hai. Lekin jo solution mile, wo mujhe satisfy nahi kar paaya. Training material thoda confusing tha, aur jab maine call ki toh support wale ne bhi jyada kuch help nahi kiya. Software ke dialer mein bugs the, jo baar baar hang karta tha, jo bahut frustrating tha. Mujhe laga ki main apne kaam ko smoothly chalane wali hoon, lekin system crash hone se kaam ruk jaata tha. Database updates bhi slow the, jisse mera workflow disrupt hua tha. Haan, sign-up aur invoicing process acha tha, simple aur clear tha. Payment karna asaan tha, invoices timely milte the. Lekin overall support experience average se neeche tha, aur main expect kar rahi thi thoda zyada assistive service. Software ke features achhe hain, par jab problems aaye toh unki taraf se jo madad mili, wo mujhe utni impressive nahi lagi.