Support achha tha par continuous follow-up thoda weak raha
Maine jab setup shuru kiya toh telephonic support ne pehle hi hi bahut help ki, especially sign-up aur payment process ke dauran. Unhone sab questions ke clear jawab diye, jaise ki invoice kab milega aur automatic updates ka kya effect hoga, bas ye sab ekdum smooth tha. Lekin jab baat aayi regular usage ke dauran ongoing challenges ko solve karne ki, toh thodi delay dekhne ko mili unmein. Dialer aur database mein kuch chhote issues aaye jisse repeat calls karni padti thi. Training ke dauran feedback dena required tha har step pe, jo mujhe laga ki thoda zyada demanding tha. Software toh kaam kar raha hai overall, par mujhe lagta hai ki ongoing support aur communication mein thoda improvement chahiye taaki users easily last moment queries clear kar sake. Yeh support ka ek-upfront part accha tha, lekin continuous communication mein thoda kamzor tha mere hisaab se.