Support achha tha, par complete guidance thoda missing tha
Jab maine pehli baar support team se baat ki to initial response kaafi accha laga. Unhone patiently meri queries suni aur samjhane ki koshish ki ki dialer aur database kaise kaam karte hain. Training ke dauraan bhi kuch cheezein mujhe unclear lagi, lekin support team ki baat se kaafi confident feel kar rahi thi. Lekin mujhe laga ki ek comprehensive FAQ ya step-by-step guide agar hoti toh aur achha hota. Kabhi kabhi mujhe lagta tha ki thoda aur proactive guidance mil sakti thi, especially onboarding mein jab main naye tools explore kar rahi thi. Automatic updates ke baad interface thoda change hua, par telephonic support ne samjha diya quickly. Overall, main confident ho kar kaam kar pa rahi hoon ab, par thoda aur depth wali communication achhi hoti. Agar support documentation thoda detailed hota toh shayad mujhe zyada help milti.