Support achha tha par clarity thodi lacking thi
Socha tha ki jab support team se baat karunga toh sab kuch clear ho jayega, aur initially baat karte waqt kya mila woh sahi tha — woh log detailed answers dene ki koshish karte the jo mujhe samajh aayi thi. Lekin jaise-jaise din gaye, mujhe laga ki kuch cheezen incomplete hai. Mujhe training ke baare mein poochna tha, specifically dialer aur calling tools ka use kaise properly karna hai. Support ne explain kiya, par thoda technical language use ki jo shayd beginners ke liye confusing ho sakti hai. Wapas baat karne pe kuch cheezein aur achhi tarah samjhayi gayi, par overall mujhe lagta hai ki clarity mein thoda improvement hona chahiye. Payment process aur invoices ke baare mein sab clearly bataya gaya tha, jo helpful tha. Lekin jab software ke functions ko samajhne ki baat aayi toh support mein thodi gap bhi mehsoos hui. Ab bhi main sochta hoon ki ye samay ke saath better ho jayega, par pehle experience ke hisaab se main 4 stars doonga kyunki sab kuch perfect nahi tha, par kaafi friendly aur helpful team thi.