5 out of 55 of 5Verified customerSupport and communication
Support achha tha, par bahut kuch mujhe khud se bhi seekhna pada
Overall, support communication average thi. Jab main software setup kar rahi thi, mujhe lagta hai ki bahut saare steps self-explanatory nahi the, toh mujhe khud zyada samajh ke solve karna pada. Haan, jab bhi maine call kiya, telephonic support quick aur polite tha, lekin delays bhi kabhi kabhi hue. Maine dekha ki agar aap thoda research kar lo aur training sessions ko dhyan se dekho, toh zyada doubts nahi aate. Lekin agar aap first time remote workflow chalana chahte ho, toh shaayad aapko zyadatar cheezein khud samajhni padhengi, jo thodi mushkil ho sakti hai.