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WFHI review

Support achha tha, lekin explanation thoda confusing bhi raha

1 out of 51 of 5Unverified experienceSupport and communication

Support achha tha, lekin explanation thoda confusing bhi raha

Maine support se call karke apne doubts clear karne ki koshish ki, par mera overall experience thoda mixed raha. Agar main positive side pe dekho toh support team available thi aur unhone patience se meri baatein suni. Lekin clarity thodi kam thi, especially jab main unse steps pooch raha tha to resolve dialer issues. Explanation mein itni simplicity nahi thi jitni main expect kar raha tha, jo mujhe lagta hai beginners ke liye thodi challenging ho sakti hai. Dusri taraf, main appreciate karta hoon ki unhone efforts kiye to samjhaane ke liye, par jo technical baatein thi unka presentation confusing tha, jiski wajah se mujhe baar baar clarification lena pada. Support mein jo acha tha wo unka responsiveness aur time dena tha, lekin mujhe lagta hai ki agar woh steps ko thoda aur clear aur simple banate toh main zyada jaldi solutions achieve kar pata. Finally, mujhe mila support to mila, par uski explanations se main thoda frustrated bhi hua.

Rajat ThomasSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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